Frequently Asked Questions
Where are you located?
We are located in St. Matthews, behind the Mall in Executive Park. We are in Suite 717 which is on the second floor in the 700 building.
Do you accept insurance?
We are not on any insurance panels. We are; however, willing to print an insurance form and work with your insurance company so that you may be reimbursed for our services. Check with your insurance company about out of network provider reimbursement.
Because of the problems with managed care, and their increasing need for confidential information, we have decided not to participate on their panels.
Some health savings accounts also will reimburse for counseling and as we accept credit cards, most HSA cards are easily used.
Do you accept credit cards?
Yes, we accept debit and credit cards: Visa, MasterCard, American Express and Discover as well as paypal.
What are your fees?
John’s fee is $150 per session.
Sally’s fee is $120 per session.
What are your hours?
John is available Tuesdays and Wednesdays from 8:30 until 5:30 and Thursday mornings.
Sally is available Tuesdays, Wednesdays and Thursdays from 8:30 until 6:00.
How often are sessions scheduled?
Sessions are generally scheduled weekly until there is an improvement in the problem. After that time, sessions are spaced out.
How long does treatment usually last?
We generally see people 8-10 times over 3-4 months. We have several clients who complete their work more quickly, others who take longer. We each have clients who schedule regular monthly or quarterly appointments with us … just to stay on track.
How long are sessions?
Sessions last for 55 minutes. We are open to contracting for longer sessions as some would like to spend a more concentrated amount of time, especially if they are traveling from out of town.
Should I come for couples counseling, even if my partner will not come with me?
While we always prefer to see couples together at the first session, there are often ways that we can coach half of a couple to try different things as a way of impacting the relationship.
What generally happens in the first session?
We use the first session as an opportunity to get to know each other so that we can both evaluate if we are able to work together … if we can be helpful to you and you can feel comfortable with us and our style.
When we are working with couples, we generally like to see both together the first time. At the first session, we want to get an understanding of how each person would describe the problem that brought them to therapy, then we spend more time on setting goals and getting a clear understanding of how things will look when therapy is over.
We also want our clients to leave with a clear understanding of some steps that they can do to achieve the changes that they want.
Occasionally we will provide homework, exercises or reading, for clients to complete in between the sessions.
What is your approach/philosophy as a couples’ therapist?
We are generally influenced by recent research in the area of positive psychology, including people such as John Gottman, (The Seven Principles For Making Marriage Work), and Martin Seligman (Authentic Happiness).
While we often want to understand some about the origin and effects of the problems, we are more concerned with eliciting each partner’s and the marriage’s strengths to build toward solutions.
Do couples really find success in couples counseling?
Research indicates coming sooner rather than later is important. All normal couples have difficult times when they feel stuck and treating couples’ consultation as a normative event in the marriage is healthy. Even with long-stuck patterns, change can occur with motivation, effort, and the right approach.